How to apply an installment plan?
How it works?
- Installment plan setup is totally free.
- If an Installment plan is applied, customers can cancel an order anytime with Comic Sanctorum.
- Customers can choose their Installment plan length up to 12 months.
- After your Installment plan has started. We will automatically debit the amount from your registered card associated with your installment plan.
- The shipping fee will only be collected after the plan is completed.
Terms and Conditions
The customers have the responsibility to ensure their credit cards have enough balance for the monthly payment. If there are two consecutive months that customers are unable to complete my payment for any reason whatsoever. The payment plan will be canceled and all payments will be considered forfeited.
Comic Sanctorum Limited will not collect the shipping fee while the installment plan is ongoing. The shipping fee will only be collected after the installment plan is completed.
The customers have to settle the shipping fee within 14 business days once they have received an email regarding the shipping options of their orders, for all in-stock product(s) in their installment plan. Their order will be canceled after the deadline and the payment will be fully refunded in the form of store credit.
Comic Sanctorum Limited will automatically collect the remaining balance after 7 calendar days after the customers have received the arrival notice for the pre-order item(s). Their orders will be canceled if my credit card has failed to pay the remaining balance at the deadline and the payment will be fully refunded in the form of store credit. After the payment is captured successfully, the customers will receive an email for shipping options. An invoice will be sent for paying the shipping fee after they have selected the option. The shipping fee is required to be paid within 14 calendar days after the customers have received the arrival notice. Their orders will be canceled after the deadline and the payment will be fully refunded in the form of store credit.
Customers are obligated to frequently check their emails for any updates on my collectible. The payment is received in Hong Kong dollars, the currency exchange fee is possibly generated.
FAQ
| When will the product of installment plan be shipped ? The shipment of product under installment plan will only be shipped after completion of both the installment plan and the shipping fee. Our sales team will send the shipping options for selection after the completion of the installment plan. |
| Will the price of the product change and affect my installment plan? No, your payment for the installment plan is fixed regardless of the change of price for the collectible. It will not drop nor rise. |
| When should I pay the shipping fee if I choose installment plan? The shipping fee is paid once the installment plan is completed. You will receive an email after the completion about the details of the shipment and shipping fee. Please settle the shipping fee by following the instructions of the email. |
| Is there any deposit needed for an installment plan? Yes, 25% of the order total is the required down payment. The amount of balance varies depending on the price of the collectible and the period of the installment plan. |